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Claim Guide

Carriers we work with

We bill directly with every major insurance carrier serving commercial fleets in Irvine and Orange County, including Progressive, GEICO, State Farm, AAA, Mercury, Allstate, Farmers and Liberty Mutual. We submit the estimate, handle adjuster questions and manage supplements.

Carriers

Direct billing

  • Progressive
  • GEICO
  • State Farm
  • AAA Southern California
  • AAA Enterprises
  • Mercury
  • Allstate
  • American Family
  • Wawanesa
  • National General
  • CSAA
  • Foremost
  • Liberty Mutual
  • Tesla Insurance
  • Cincinnati
  • AGWS
  • Farmers
  • Nationwide
  • Travelers
  • The Hartford

We bill directly with the carriers listed below. Naming a carrier does not indicate any affiliation, endorsement, sponsorship, or preferred shop arrangement with that company. All trademarks belong to their respective owners. In California you have the right to choose your own repair facility.

Your Rights

You choose the shop

In California, the decision about where your vehicle is repaired is yours. A carrier may recommend a facility from their network, and that recommendation exists because of a negotiated rate arrangement between the carrier and that shop.

That arrangement is legitimate. It is also not an obligation on you, and it is worth knowing the difference when the framing implies otherwise.

Choose the shop that is right for the vehicle. On a commercial unit with upfit equipment, structural considerations and fleet graphics, that distinction matters more than it does on a passenger car.

FAQ

Carrier questions

Can my insurer require me to use their shop?
No. In California you choose the repair facility. A carrier may recommend a shop from their network, and a recommendation is not an obligation. Network arrangements exist because of negotiated rates between the carrier and that shop, which is a commercial matter between them.
Do you charge more than the carrier will pay?
Insurance billed work may be written at carrier negotiated labor rates that differ from our posted retail rates. Where a carrier will not fund a repair operation that the vehicle genuinely needs, we document why it is needed rather than quietly omitting it.
What if my carrier is not on this list?
Call the shop. This list covers the carriers we bill most often, not the only ones we work with.
Do you handle claims for fleets with multiple vehicles?
Yes, including multi-unit incidents. We can also stage the repairs so you are not down every vehicle from one incident at the same time.

Bring your Irvine fleet vehicle in

Body, paint, structural and upfit work, all performed at our Yorba Linda facility. Tell us the vehicle and the damage and we will schedule intake.

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