--- title: "Fleet Collision Repair" source: https://fleetrepairshops.com/services/collision-structural/collision-repair business: OCRV Fleet Repair Shop location: Yorba Linda, CA serves: Irvine, California phone: (714) 909-1844 --- # Fleet Collision Repair Fleet collision repair is the complete restoration of an accident-damaged commercial vehicle, covering damage assessment, structural correction, panel repair or replacement, and refinishing. The work is documented for the insurance carrier at each stage so the claim reflects the actual repair rather than an initial visual estimate. Range: $1,500 to $50,000 and up Collision estimates for insurance claim walk-ins carry no charge. Systems estimates are $150 and diagnostics are $285 per hour, both credited against an authorized repair. ## Symptoms - Visible panel damage after an impact - Doors that no longer align or seal - Uneven gaps between body panels - The vehicle pulls or tracks off center after a hit - Cracked or separated body seams ## What the repair covers A collision repair on a commercial vehicle is a sequence, not a single operation. We start with a full damage assessment that includes photographs, measurements, and a written report. Only after that do we build the estimate, because a visual walkaround on a box truck misses the frame and body mount damage that sits behind the skin. From there the job moves through teardown, structural correction, panel repair or replacement, refinishing, reassembly, and a final quality inspection. Each stage produces documentation that supports the claim and gives you a record of exactly what was done. - Photographic damage documentation before teardown - Frame and structural measurement against factory specification - Panel repair, replacement, or sectioning as the damage requires - Color matched refinishing across repaired and adjacent panels - Supplement handling when teardown exposes additional damage - Final alignment, seal, and operation check before release ## Why fleet collision work is different A passenger car body shop and a fleet collision shop solve different problems. On a fleet vehicle the body is often structural, the upfit equipment has to come off and go back on, and the graphics have to be reproduced rather than just polished. A shop that treats a box truck like a large sedan will miss all three. There is also the downtime math. On a delivery van earning revenue every day it runs, an extra week in the shop can cost more than the deductible. We sequence parts ordering against the teardown schedule specifically so the vehicle is not sitting in a bay waiting on a panel that could have been ordered a week earlier. ## Working with your carrier We bill direct with every major carrier. The estimate goes to the adjuster with the supporting photographs attached, and when teardown exposes damage that was not visible during the initial inspection we write a supplement rather than absorbing it or surprising you with it at pickup. Insurance billed work may be written at carrier negotiated labor rates that differ from our posted retail rates. That is normal and it does not change the repair itself. ## Questions **Can I bring the vehicle in before the adjuster sees it?** Yes, and it usually helps. We can document the damage thoroughly and have a written estimate ready when the adjuster arrives, which tends to shorten the approval cycle considerably. **Do you repair vehicles that are still driveable?** Often the smarter move is to keep a driveable unit in service until the parts arrive, then bring it in. We can schedule around parts availability so the truck is not sitting in our lot waiting. **What if the vehicle is a total loss?** We will tell you when the repair cost approaches the vehicle value rather than starting a job that does not make financial sense. The damage documentation we produce supports the total loss valuation either way. **Do you handle multiple vehicles from the same incident?** Yes. Multi-unit incidents are common with fleets and we can stage the repairs so you are not down more than one or two vehicles at a time. --- OCRV Fleet Repair Shop, 23281 E La Palma Ave, Yorba Linda, CA 92887. Phone (714) 909-1844. All work is performed at our Yorba Linda facility.